USAMRMC Inspector General (IG) - Frequently Asked Questions

Q. Where should I go first if I am a soldier with a problem?

A. Before visiting the IG, soldiers should consider whether their concerns can be addressed more quickly and simply by referring them to the chain of command first. One does not have to present concerns to the chain of command before visiting the IG, however, one must obtain permission to be absent from duties if he/she wishes to visit the IG during duty hours. One does not have to tell anyone why he/she wants to visit the IG.

Q. Where should I go first if I am a civilian employee with a problem?

A. Before visiting the IG, civilian employees should consider whether their concerns could be addressed more quickly and simply by referring them to their immediate supervisor first, or by using one of the following procedures. Federal law, Statutes, regulations, and collective bargaining agreements prescribe procedures for civilian employees to use in submitting complaints that pertain to certain civilian employment matters. Procedures prescribed by those publications should be used first.

To obtain information about grievance and appeal rights and procedures, contact your local Civilian Personnel Advisory Center who will give information about the pertinent regulations and provide the procedures to follow. If one wants to submit a complaint about discrimination concerning employment because of race, color, religion, sex, age, national origin, or disability, contact the local Equal Employment Opportunity Officer. If one wants to report a complaint about hazardous work conditions (unsafe or unhealthy) use the procedures in Chapter 3, AR 385-10. Although IGs do not normally handle the complaints listed above, they will provide assistance in referring civilian employees to the appropriate avenue of redress and follow up with them to ensure that they were afforded due process.

Q. If I don't want to use the MRMC IG, is there anyone else?

A. One may also call the U.S. Army Medical Command (MEDCOM) IG, the Department of the Army Inspector General, (DAIG) or the Department of Defense Inspector General, (IG, DOD) Hotlines. Their telephone numbers are:

  • MEDCOM IG: Commercial: (210) 221-6402; DSN: 471-6402
  • DAIG: Toll Free: 1-800-752-9747; Commercial: (703) 601-1060; DSN: 329-1060
  • IG, DOD: Toll Free: 1-800-424-9098; Commercial: (703) 693-5080; DSN: 223-5080

Q. What about reprisals if I come forward with information?

A. Department of the Army personnel are prohibited from taking any action that restricts one from filing a complaint, seeking assistance, or cooperating with the IG. They are also prohibited from taking any disciplinary or adverse action against one for filing a complaint, seeking assistance, or cooperating with the IG. However, if one lies or knowingly makes false accusations to the IG, he/she is subject to disciplinary action.

Last Modified Date: 29-Sep-2009